Email Address Change Request

To change the email address registered to your One Harmony account, please complete the form below.
For inquiries regarding your membership number, please contact the One Harmony Office.

*Please allow approximately one week for your email address change to be completed. Until the change is complete, please do not sign up for or reset your account using the new email address, as this may result in a different membership number being issued.

* Required

Please read the following terms carefully before proceeding

✓ Until the procedure is completed, sign-in with your current email address and account reset or sign-up using your new email address will not be available.

✓ When using a hotel or restaurant during this period, please provide your membership number to the staff.

✓ Requests may not be processed if your name or membership information does not match the information registered in your account.

✓ A different membership number may have been issued if you have already attempted to sign up for or reset an account using the new email address. In such cases, please provide details in the “Other information you would like to provide regarding this request” field.

✓ The One Harmony Office may contact you using the new email address you provided if additional information is required to complete the procedure.

✓ The email address associated with existing reservations cannot be changed. To check reservation details, please use the email address used at the time of booking together with your reservation number.

Guests' personal information will not be used for purposes other than responding to inquiries, opinions, and requests.
Please note that this page is encrypted and transmitted securely by SSL communication.

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