This Cookie Policy is applicable to Cookie and similar technology used through the website (okura.com) operated by Okura Nikko Hotel Management Co., Ltd. (hereinafter, “we” or “us”; and this website is hereinafter referred to as the “Website”) and the external services linked with the Website.
- Cookie
- Purpose of Use of Cookies
- Type of Cookies Used
- Cookies of External Services
- Obtainment and Management of Consent
- Method of Invalidating Cookies
- Handling of Personal Information
- Changes to this Cookie Policy
- Business information
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Cookie
Cookie means the small text file stored in your device (such as computers, smart phones, and tablets) when viewing a website. Information included in Cookie may be deemed as personal information under applicable laws and regulations or specific conditions.
We may use Cookie and similar technology (including pixel tags and local storages; and Cookie and similar technology are hereinafter collectively referred to as “Cookies”). Information obtained through these may include information such as device ID and information which you searched on the Website (for example, search of hotels in Tokyo), but shall not include your name or membership information registered in One Harmony.
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Purpose of Use of Cookies
We shall use Cookies for the following purposes.
With the exception of Strictly Necessary Cookies, we shall use these Cookies only if we obtain your consent.
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Type of Cookies Used
Cookies directly set by us (first party Cookie) and Cookies set by third parties (third party Cookie) may be used on the Website.
Please confirm the consent management screen for the types and purposes of main Cookies used.
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Cookies of External Services
We may use the following external services in relation to the provision of the Website.
- Access analysis services (for example, Google Analytics)
- Marketing and advertisement dissemination services (for example, Google, Meta)
- External reservation engines
Information obtained by these third parties shall be managed under the privacy policies or other documents of each company.
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Obtainment and Management of Consent
We shall obtain your consent for the use of Cookies, other than Strictly Necessary Cookies, through the Cookie banner indicated when visiting the Website for the first time or the consent management screen.
You can withdraw your consent at any time on the consent management screen.
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Method of Invalidating Cookies
You may invalidate or delete Cookies by changing the browser setting. Provided, however, that if you invalidate or delete Cookies, a part of the functions of the Website (such as reservation functions) may become incapable of being normally used.
Please see the following for the main methods of setting the browser.
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Handling of Personal Information
If information obtained through Cookies falls under personal information, we shall appropriately handle such information in accordance with the Privacy Policy.
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Changes to this Cookie Policy
This Cookie Policy may be updated from time to time for any reason. We will notify you of any changes to this policy and, where required by applicable law, request your consent to such changes.
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Business information
Okura Nikko Hotel Management Co., Ltd. (No.2 Akiyama Building 3-6-2 Toranomon, Minato-ku, Tokyo, Japan)
Last update: April 7, 2026